Privacy Policy

How CuboidPilot collects, uses, stores, and protects business and customer information when teams use our WhatsApp automation platform.

Information we collect

We collect account details such as name, email address, company name, login metadata, billing information, and operational settings needed to provide the service.

We also process business messaging data, contacts, templates, campaign activity, and webhook events that your team sends to or receives from WhatsApp through the platform.

How we use information

We use collected information to operate the platform, authenticate users, deliver messages, monitor system health, prevent abuse, support onboarding, and improve reliability.

We may also use contact details to communicate important service notices, security updates, billing information, or support responses.

Data sharing

We share data only with infrastructure and messaging providers needed to run the service, including hosting, database, queueing, analytics, payment, and Meta WhatsApp services.

We do not sell personal information. We may disclose data when required by law, to enforce our rights, or to protect the security of the platform and its users.

Retention and security

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and maintain auditability for messaging activity.

We use reasonable technical and organizational safeguards to protect stored data, but no internet-based system can guarantee absolute security.

Your choices

You may request access, correction, export, or deletion of your account data subject to legal, contractual, and security constraints.

Contact

For privacy questions or requests, contact the CuboidPilot support or admin team through the official business contact channels associated with your account.